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December 23, 2009 / Michael

How to Inspire End User Adoption

This is a great article that I found via LinkedIn.

It’s about inspiring people to adopt new processes or technology. It is written from a sales perspective, but it really has great points that can be used from a software project management perspective, also.

If your organization struggles with end user adoption for new processes and technologies then this post will help. The practical insights provided below have been proven to work whether deploying a new CRM system or a new process within existing technology.

The seeds of end user adoption are planted long before implementation. The secret is to create a sense of ownership and positive anticipation leading up to deployment.

The full article can be found here on SalesOpsSolutions.com.

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